DCU/Save by the Bell
Discovery Credit Union and Save by the Bell, value the health and safety of its staff and members during the Covid-19 Lockdown.
The Discovery Credit Union loan process still relies on face to face contact to sign loan agreements; the DCU Board have instructed staff to hold a temporary suspension on lending. We are looking at e-signing and other changes to our processes at the same time and the Board are meeting weekly to confirm any new practices.
We are still processing Loan applications online but informing people that we do not have a timeline for issuing loans and asking for their patience.
In the mean-time access to savings is unaffected.
For Discovery Credit Union Customers:
- To withdraw money please use the Contact Us section of our website www.discoverycu.co.uk or Discovery Credit Union App.
- To pay money to us we can set up an electronic payment from your bank – if you need the details to do that please contact us by email/Facebook messenger/website.
For Save by the Bell Customers:
- To withdraw money please use the Contact Us section of our website www.savebythebell.orgor email firstname.lastname@example.org and staff will assist with your withdrawal.
This is a short term safety measure and we will be in touch with members when lending will commence. Our Staff and Boards thank you for your understanding and co-operation.